Ascending Service Manager

Groundworks

Livonia, MI, United States
Develop and lead weekly trainings
Evaluate field performance and feedback
Achieve excellent customer service
Groundworks is seeking a talented Ascending Service Manager to join our tribe in Livonia, MI

Job Summary

  • Groundworks is seeking a talented Ascending Service Manager to join our tribe in Livonia, MI.
  • The Ascending Service Manager will assist the Service Manager in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs.
  • We offer real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity.

Matching Summary

Groundworks is seeking a talented Ascending Service Manager to join our tribe in Livonia, MI.

Skills & Requirements

Must-have

  • Develop and lead weekly trainings
  • Evaluate field performance and feedback
  • Achieve excellent customer service
  • Handle customer complaints effectively
  • Manage Service Techs
  • Work in fast-paced environment

Nice-to-have

  • Culture that values hard work
  • Innovation and company ownership equity
  • Real career growth opportunities
  • Top Workplace with award winning culture

Key Requirements

  • High school diploma or GED
  • Proven experience in Service and/or customer service
  • Proficiency in Excel and data management tools
  • Proficient in all Microsoft Office applications
  • Strong management and leadership skills
  • Effective communication skills
  • Exceptional customer service skills

Work Rights

Not specified

Tailored Resume

Cover Letter