The Data Center Hosting L2 Support Engineer provides in-depth analysis and resolution for escalated technical issues within the data center environment
Job Summary
The Data Center Hosting L2 Support Engineer provides in-depth analysis and resolution for escalated technical issues within the data center environment.
This role involves maintaining and optimizing data center infrastructure, ensuring high availability and performance of systems while documenting support processes.
Thales is a global technology leader trusted by governments and enterprises to tackle demanding challenges in aerospace, cybersecurity, and digital identity.
Matching Summary
The Data Center Hosting L2 Support Engineer provides in-depth analysis and resolution for escalated technical issues within the data center environment.
Skills & Requirements
Must-have
2 to 4 years data center experience
Linux and Windows Server administration
TCP/IP DNS DHCP VPN troubleshooting
Mission critical systems support
99.9% SLA adherence
Nice-to-have
Scripting languages PowerShell Bash
VMware Hyper-V virtualization knowledge
ITSM standards and best practices
Disaster recovery planning participation
Strong problem-solving analytical skills
Key Requirements
Bachelor's degree in IT or Computer Science
1-2 years network security server UPS support
Minimum 1-2 years mission critical systems experience