Customer Experience Manager

Five Below

Whiteville, NC, United States
Base: $15.00; bonus/equity: not specified; benefit...
Wowing the customer through personal contact
Leading front end operations
Maintaining store cleanliness and recovery
Five Below is a company where life is better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities

Job Summary

  • Five Below is a company where life is better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities.
  • Responsibilities include ensuring crew members wow customers, training on B.E.S.T. customer service, leading front end operations, and performing store manager duties in their absence.
  • The company offers a benefits site covering health, financial, and personal wellness, and is committed to working with individuals with disabilities.

Matching Summary

Five Below is a company where life is better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities.

Salary

Base: $15.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer through personal contact
  • Leading front end operations
  • Maintaining store cleanliness and recovery
  • Performing store manager duties in absence
  • Operating cash register
  • Moving merchandise up to 25 lbs

Nice-to-have

  • Let Go & Have Fun culture
  • Inspiring workplace with big ideas
  • Super energy, passion, and WOWplace
  • Creative thinking and composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to maintain composure under pressure
  • Ability to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter