Application Support Engineer

Barclays

Pune, India
Apm tools (appdynamics, kibana, observability)
Troubleshooting production incidents
Analyzing logs, heap dumps, thread dumps
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations

Job Summary

  • Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
  • Develop the support model and service offering to improve the service to customers and stakeholders.
  • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.

Matching Summary

Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.

Skills & Requirements

Must-have

  • APM tools (AppDynamics, Kibana, Observability)
  • Troubleshooting production incidents
  • Analyzing logs, heap dumps, thread dumps
  • SQL, Oracle, Linux, Tomcat, WebSphere, JBoss, Apache
  • Cloud platforms (OpenShift, AWS)
  • SAAS products understanding
  • Security Services and Applications

Nice-to-have

  • Collaborate across teams
  • Dependable team player
  • Customer-centric solutions
  • Logical, analytical, methodical approach
  • Salesforce CRM experience

Key Requirements

  • In-depth technical knowledge and experience
  • Thorough understanding of underlying principles
  • Experience with Salesforce CRM

Work Rights

Not specified

Tailored Resume

Cover Letter