Wss Process Coordinator

Capital One

Muntinlupa City, Philippines
On-site
Workforce management scheduling system
Administrative duties
Schedule accuracy
Capital One is seeking a WSS Process Coordinator in Muntinlupa City, Philippines, responsible for managing administrative duties related to workforce scheduling and absence management. The role requires handling schedule adjustments and ensuring compliance with labor standards while maintaining effective communication with internal teams

Job Summary

  • Support Capital One Philippines and US Card internal sites in managing administrative duties within the Workforce Management Scheduling system.
  • Ensure accuracy in associates' schedules and in the execution of scheduling and absence management solutions.
  • Process requests aligned with Standard Operating Procedures and compliant with FLSA, and escalate schedule adjustments as needed.

Matching Summary

Match Score: 75

Capital One is seeking a WSS Process Coordinator in Muntinlupa City, Philippines, responsible for managing administrative duties related to workforce scheduling and absence management. The role requires handling schedule adjustments and ensuring compliance with labor standards while maintaining effective communication with internal teams.

Skills & Requirements

Must-have

  • Workforce Management Scheduling system
  • Administrative duties
  • Schedule accuracy
  • Absence management solutions
  • MS Excel functional knowledge

Nice-to-have

  • Familiarity with basic workforce tools
  • Ability to organize and monitor information
  • Identify process improvement opportunities
  • Strong interpersonal skills

Key Requirements

  • At least 2 years of college
  • No professional experience required
  • Amenable to Work in Alabang
  • Open to Hybrid Setup
  • Open to Night Shift Schedule

Work Rights

Not specified

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