Customer Success Manager- Marketing Cloud

Salesforce

Buenos Aires, Argentina
Customer success manager role
Salesforce marketing cloud expertise
Client relationship management
The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile Core and Marketing Cloud customers

Job Summary

  • The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile Core and Marketing Cloud customers.
  • As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions.
  • Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

Matching Summary

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile Core and Marketing Cloud customers.

Skills & Requirements

Must-have

  • Customer Success Manager role
  • Salesforce Marketing Cloud expertise
  • Client relationship management
  • Technical and operational health
  • Proactive customer guidance
  • High severity case advocacy

Nice-to-have

  • Exceptional communication skills
  • Professionalism and dedication
  • Relationship building
  • Collaboration skills
  • Quick learning ability

Key Requirements

  • +5 years work experience
  • 2+ years Salesforce Ecosystem expertise
  • Exceptional communication and presentation skills
  • Ability to explain complex technical concepts
  • Experience leading cross-functional teams

Work Rights

Not specified

Tailored Resume

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