Customer Banking Specialist Relief - Clayton

COMMONWEALTH BANK OF AUSTRALIA

Clayton, Australia
Exceptional customer service delivery
Articulate financial terms clearly
Problem-solving and effective solutions
As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks.
  • The role involves providing options through education and demonstration of in-branch technology and digital banking, and problem-solving effectively while championing risk-adverse culture.

Matching Summary

As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Problem-solving and effective solutions
  • Championing processes and procedures
  • Risk-adverse culture championing

Nice-to-have

  • Interest in career growth
  • Improving financial wellbeing
  • Holistic customer solutions
  • In-branch technology demonstration

Key Requirements

  • Proven customer service experience
  • Financial services or retail experience
  • Ability to ask the right questions
  • Act with integrity
  • Customer at the centre of everything

Work Rights

Not specified

Tailored Resume

Cover Letter