The Floor Leader plays a vital role in supporting the Store Management Team by driving sales and ensuring operational excellence across all areas of the business
Job Summary
The Floor Leader plays a vital role in supporting the Store Management Team by driving sales and ensuring operational excellence across all areas of the business.
You will lead and inspire a team of sales associates on the shop floor, fostering a culture of passion and positivity to create an exceptional customer experience.
The role requires educating customers on Lush brand values, including fighting animal testing and promoting ethical buying through community engagement and store events.
Matching Summary
The Floor Leader plays a vital role in supporting the Store Management Team by driving sales and ensuring operational excellence across all areas of the business.
Skills & Requirements
Must-have
1 year customer service and sales experience
Cash handling and register opening/closing
Supervisory experience with coaching and training
Problem-solving in fast-paced retail environment
Flexible schedule including evenings and weekends
Nice-to-have
Passion for skincare and natural beauty products
Experience with consultation-based customer service
Knowledge of ethical business practices
Ability to analyze sales metrics effectively
Background in cosmetics industry operations
Key Requirements
Minimum 1 year supervisory experience
Proven track record in cash handling procedures
Demonstrated ability to coach sales teams
Flexibility for evening, weekend, and holiday shifts