Major Case Specialist, Construction Defect

Travelers

Base: $104,000.00 - $171,700.00; bonus: sign-on bo...
Not specified
10+ years claim handling experience
5-7 years serious injury liability claims
Expert litigation management skills
Travelers is seeking a Major Case Specialist for Construction Defect claims, responsible for handling severe and complex claims while maintaining high-quality standards in customer service and compliance. The role requires extensive experience in claims handling, negotiation, and litigation management

Job Summary

  • This role is responsible for investigating, evaluating, and resolving severe construction defect and property damage claims valued from $500,000 to several million dollars.
  • The position requires expert-level knowledge of the litigation process in state and federal courts, including the ability to manage counsel and develop effective litigation plans.
  • Employees are eligible for a comprehensive benefits package including health insurance, a 401(k) match up to 5%, and a pension plan funded entirely by the company.

Matching Summary

Match Score: 85

Travelers is seeking a Major Case Specialist for Construction Defect claims, responsible for handling severe and complex claims while maintaining high-quality standards in customer service and compliance. The role requires extensive experience in claims handling, negotiation, and litigation management.

Salary

Base: $104,000.00 - $171,700.00; Bonus: Sign-on bonus up to $20,000; Benefits: Performance-based cash incentives, 401(k) match, Pension Plan

Skills & Requirements

Must-have

  • 10+ years claim handling experience
  • 5-7 years serious injury liability claims
  • Expert litigation management skills
  • Commercial lines product knowledge
  • Advanced negotiation and communication

Nice-to-have

  • Strong coaching and influence skills
  • Openness to cultural change
  • Creative resolution strategies
  • Ability to work with diverse stakeholders
  • Proactive trend analysis capabilities

Key Requirements

  • Bachelor's Degree or High School/GED
  • 10+ years total claim handling experience
  • 3-5 years handling serious injury/complex liability claims
  • Property/Casualty Adjuster License (required within 3 months)
  • Advanced analytical thinking and judgment skills

Work Rights

Not specified

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