DXC is looking for a candidate to join their Digital Workplace team in Kyoto, Japan, to provide onsite service desk support for large enterprises. The role involves assisting with IT services, device management, and incident response, catering to individuals eager to grow in IT support and explore new technologies
Job Summary
This role serves as an entry-level career path for building foundational IT support skills while working on-site at a major client in Kyoto.
The position involves collaborating with the client's IT department to manage PC setups, device configurations, and IT asset lifecycle operations.
DXC provides a supportive environment for learning AI prompt engineering and offers flexible work models that prioritize employee well-being.
Matching Summary
Match Score: 75
DXC is looking for a candidate to join their Digital Workplace team in Kyoto, Japan, to provide onsite service desk support for large enterprises. The role involves assisting with IT services, device management, and incident response, catering to individuals eager to grow in IT support and explore new technologies.
Skills & Requirements
Must-have
Basic IT literacy
Windows 11 PC hardware support
Ticket system incident response
Following standard operating procedures
Effective communication with end users
Nice-to-have
2-3 years service desk experience
IT asset management experience
On-site support background
AI chatbot prompt tuning interest
Willingness to learn new technologies
Key Requirements
Experience following written procedures for ticket handling
Proven ability to communicate with internal and external stakeholders