Customer Operations Specialist

Integer

Bachelor's degree in industrial engineering or business
3+ years experience in medical device field
Fluent english communication skills
The role requires championing the voice of the customer while ensuring adherence to FDA regulations and company values

Job Summary

  • The role requires championing the voice of the customer while ensuring adherence to FDA regulations and company values.
  • Responsibilities include partnering with sales and customer service organizations to meet requirements and grow sales through direct customer engagement.
  • The position involves executing contract reviews, managing order entry processes, and supporting intercompany quoting between sites.

Matching Summary

The role requires championing the voice of the customer while ensuring adherence to FDA regulations and company values.

Skills & Requirements

Must-have

  • Bachelor's degree in Industrial Engineering or Business
  • 3+ years experience in medical device field
  • Fluent English communication skills
  • Experience with Oracle or JDE systems
  • Ability to read design drawings and specifications

Nice-to-have

  • Sales and service acumen
  • Lean manufacturing cultural change experience
  • Strong problem-solving skills
  • Ability to work independently and in teams
  • Highly organized and adaptable to deadlines

Key Requirements

  • Minimum Bachelor's degree required
  • 3+ years medical device industry experience
  • Fluent English language proficiency
  • Knowledge of QMS and FDA regulations preferred
  • US citizenship or work authorization required for applicants

Work Rights

Not specified

Tailored Resume

Cover Letter