Directeur Hebergement

Fairmont Royal Palm Marrakech

Marrakesh, Morocco
On-site
Luxury hotel management
Guest experience management
Revenue maximization
Propose professional, engaging, and charming service in line with Fairmont standards

Job Summary

  • Propose professional, engaging, and charming service in line with Fairmont standards.
  • Lead and manage all accommodation services including Reception, Concierge, and Guest Experience, ensuring service and quality standards are met.
  • Maximize accommodation revenue in collaboration with Revenue Management, Sales & Marketing departments.

Matching Summary

Propose professional, engaging, and charming service in line with Fairmont standards.

Skills & Requirements

Must-have

  • Luxury hotel management
  • Guest experience management
  • Revenue maximization
  • Budget management
  • Team leadership and motivation
  • Health and safety standards

Nice-to-have

  • Professional and engaging service
  • Problem-solving skills
  • Dynamic environment adaptability
  • Teamwork and collaboration

Key Requirements

  • 3-5 years of experience in luxury hotel management
  • Experience in Reception, Concierge, and Guest Experience
  • Perfect French and English proficiency
  • Opera system experience
  • Master or MBA in Hospitality or Management

Work Rights

Not specified

Tailored Resume

Cover Letter