General Manager

Gagnon's Pet Resort

Whole Dogz, VA, United States
Base: $55,000 - $65,000; bonus/equity: quarterly b...
Staff recruitment and training
Customer service excellence
Inventory and accounts payable management
We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day

Job Summary

  • We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.
  • The General Manager will lead the team to ensure exceptional customer service, manage all staff and center operations, and promote Destination Pet’s programs in the community.
  • Employees enjoy benefits including health, vision, dental, disability and life insurance, 401k match, pet care discounts, generous PTO, and career growth opportunities.

Matching Summary

We are revolutionizing the pet industry by creating a connected care network of trustworthy partners who bring creative innovation every day.

Salary

Base: $55,000 - $65,000; Bonus/Equity: Quarterly Bonus Opportunities; Benefits: Health, vision, dental, disability, life insurance, 401k match, PTO

Skills & Requirements

Must-have

  • staff recruitment and training
  • customer service excellence
  • inventory and accounts payable management
  • safety and compliance enforcement
  • social media management
  • financial and payroll management
  • pet care service coordination

Nice-to-have

  • strong interpersonal and communication skills
  • problem-solving and sound judgment
  • team player and motivator
  • community event participation
  • marketing program execution
  • ability to multi-task
  • experience with veterinary or grooming services

Key Requirements

  • Five plus years full P&L management
  • Veterinary, boarding and/or grooming experience
  • Proficiency in Microsoft Office Suite
  • Ability to lift 40 pounds frequently
  • Experience managing inventory and accounts payable
  • Must work evenings, weekends, holidays
  • BS/BA degree is a plus

Work Rights

Not specified

Tailored Resume

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