Technical Specialist

505

Melbourne, Australia
Not specified; salary reviews included; annual com...
Fully remote
Strong experience administering claims under src act
Expertise in dispute resolution, negotiation, and mediation
Ability to develop and conduct training for case managers
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position offers flexibility to work from home for up to 3 days per week once fully trained.
  • EML provides comprehensive learning and development opportunities along with generous employee benefits including up to 16 weeks paid parental leave.

Matching Summary

This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Salary reviews included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Strong experience administering claims under SRC Act
  • Expertise in dispute resolution, negotiation, and mediation
  • Ability to develop and conduct training for Case Managers
  • Knowledge of Safety, Rehabilitation and Compensation Act 1988
  • Experience coaching and mentoring staff in workers compensation

Nice-to-have

  • Motivated self-starter in a fast-paced environment
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Proactive approach to claim management
  • Strategic decision-making capabilities

Key Requirements

  • Demonstrated ability in administering a portfolio of claims
  • Strong experience in best practice dispute resolution
  • Evidence of excellent stakeholder management in Workers Compensation setting

Work Rights

Not specified

Tailored Resume

Cover Letter