Freeway Services Dispatch/operator – Call Center- 2nd Shifts

AECOM Australia PTY LTD

Gainesville, GA, United States
Base: $20.00ph; bonus/equity: not specified; benef...
On-site
High school diploma or ged required
Pass state and federal background check
Pass pre-employment drug screen
AECOM Australia PTY LTD is seeking Freeway Services Dispatch/Operators for 2nd shifts in Gainesville, GA. The role involves monitoring traffic management systems, dispatching roadside assistance, and providing customer service, with an emphasis on safety and communication

Job Summary

  • AECOM is seeking Dispatch/Operators to support the Georgia Department of Transportation's Coordinated Highway Assistance and Maintenance Program by monitoring freeway safety and managing incidents.
  • The role involves dispatching CHAMP patrollers, communicating with law enforcement and towing services, and utilizing Advanced Traffic Management Systems to control dynamic message signs and cameras.
  • Employees receive comprehensive benefits including medical, dental, vision, paid time off, and a retirement savings plan while working as part of a global infrastructure team.

Matching Summary

Match Score: 85

AECOM Australia PTY LTD is seeking Freeway Services Dispatch/Operators for 2nd shifts in Gainesville, GA. The role involves monitoring traffic management systems, dispatching roadside assistance, and providing customer service, with an emphasis on safety and communication.

Salary

Base: $20.00/hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, AD&D, disability, PTO, retirement savings plan

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Pass state and federal background check
  • Pass pre-employment drug screen
  • Monitor Intelligent Transportation Systems CCTV
  • Operate ATMS software and web applications
  • Work rotating 2nd shift schedule 2pm to 10:30pm

Nice-to-have

  • Previous call center or dispatch experience
  • Knowledge of Georgia interstate routes
  • Ability to work in high-pressure environment
  • Experience with radio communication protocols
  • Strong problem-solving and prioritization skills

Key Requirements

  • High School Diploma or GED
  • Must pass criminal history/security background check
  • Must pass pre-employment drug screen
  • No US work authorization sponsorship provided

Work Rights

Not specified

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