Customer Banking Specialist - Newman (full Time, 12 Month Opportunity)
Xn Karrierefhrer 4ob
Newman, Unknown
Assisting with general banking transactions
Answering customer questions and queries
Processing applications for personal loans
This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions
Job Summary
This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions.
You will be responsible for processing applications for personal loans, credit cards, and associated products, and conducting Financial Health Checks.
The company is committed to providing continuous training and development to support career aspirations and encourages Aboriginal and/or Torres Strait Islander people to apply.
Matching Summary
This role involves assisting customers with everyday banking needs and complaints via telephone or other digital channels, as well as face-to-face interactions.
Skills & Requirements
Must-have
Assisting with general banking transactions
Answering customer questions and queries
Processing applications for personal loans
Using tools to capture customer feedback
Delivering outstanding customer service
Working collaboratively as a team
Nice-to-have
Building personal connections with customers
Meaningful conversations face to face
Problem solving attitude and curiosity
Open approach to learning new things
Goal oriented
Key Requirements
Full time, 12 month contract
Monday - Friday 8:30am - 4:50pm
Must be able to work both face-to-face and phone-based channels