Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)

CBA (Commonwealth Bank)

Rouse Hill, New South Wales, Australia
On-site (30 hours per week)
Exceptional customer service
Financial services experience
Clear articulation of financial terms
The Commonwealth Bank is seeking a Customer Banking Specialist for a 6-month fixed-term contract in Rouse Hill, New South Wales. The role involves delivering exceptional customer service, assessing financial needs, and providing solutions while supporting the bank’s community-focused culture

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving effectively, and championing risk-adverse culture.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Customer Banking Specialist for a 6-month fixed-term contract in Rouse Hill, New South Wales. The role involves delivering exceptional customer service, assessing financial needs, and providing solutions while supporting the bank’s community-focused culture.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial services experience
  • Clear articulation of financial terms
  • Problem-solving and solution-finding
  • Customer-centric approach

Nice-to-have

  • Retail or hospitality experience
  • Ability to see the big picture
  • Holistic customer solutions
  • Interest in financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Act with integrity
  • Ability to work in a busy retail environment

Work Rights

Not specified

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