Customer Banking Specialist - Cheltenham

369

Cheltenham, Australia
Predetermined roster: monday - friday, 11:30 am - 4:00 pm
Proven experience in customer service
Experience in financial services or retail
Ability to articulate financial terms clearly
The Customer Banking Specialist position at CommBank in Cheltenham focuses on providing exceptional customer service by addressing banking needs, including loans and financial advice. The role requires effective communication and problem-solving skills while working in a fast-paced retail environment

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will have in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • The role involves completing Financial Health Checks and providing options through education on digital banking technology.

Matching Summary

Match Score: 85

The Customer Banking Specialist position at CommBank in Cheltenham focuses on providing exceptional customer service by addressing banking needs, including loans and financial advice. The role requires effective communication and problem-solving skills while working in a fast-paced retail environment.

Skills & Requirements

Must-have

  • Proven experience in Customer Service
  • Experience in Financial Services or Retail
  • Ability to articulate financial terms clearly
  • Availability for Monday-Friday roster 11:30am-4pm

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Ability to work in a busy commercial environment

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions

Work Rights

Not specified

Tailored Resume

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