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Bonapolia is seeking a Senior System Analyst with a minimum of 3 years of experience to optimize support processes within their global mobility and urban services platform. The role requires strong analytical skills, stakeholder management, and technical understanding of integrations, with a focus on improving efficiency through automation.
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Job Summary
The project focuses on optimizing support processes and automation within a large-scale service platform.
The specialist will gather requirements, design workflows and SLAs, collaborate with engineering and product teams, and ensure measurable impact through data-driven improvements.
Analyze and improve support processes including verification, first-line support, and incident management.
Matching Summary
Match Score: 75
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Bonapolia is seeking a Senior System Analyst with a minimum of 3 years of experience to optimize support processes within their global mobility and urban services platform. The role requires strong analytical skills, stakeholder management, and technical understanding of integrations, with a focus on improving efficiency through automation.
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