Patient Logistics Coordinator - Ahn One Call Center
Highmark Health
Pittsburgh, PA, US
Sign-on bonus: $3,000.00; not specified; not speci...
Leveraging emr data for patient flow
Insurance verification and eligibility checks
Collaborating with clinical teams
Responsible for optimizing bed utilization and ensuring appropriate patient placement within AHN facilities by leveraging triage notes and hospital protocols
Job Summary
Responsible for optimizing bed utilization and ensuring appropriate patient placement within AHN facilities by leveraging triage notes and hospital protocols.
Involves verifying insurance coverage and eligibility through multiple channels to advise on the most appropriate facility and proactively addressing placement challenges.
Facilitates smooth and efficient patient transfers by collaborating with physicians, care managers, hospital operations, clinical teams, and referring hospitals.
Matching Summary
Responsible for optimizing bed utilization and ensuring appropriate patient placement within AHN facilities by leveraging triage notes and hospital protocols.
Salary
Sign-on bonus: $3,000.00; Not specified; Not specified
Skills & Requirements
Must-have
Leveraging EMR data for patient flow
Insurance verification and eligibility checks
Collaborating with clinical teams
Monitoring bed availability and cleanliness
Fielding transfer request calls
Nice-to-have
Proactive problem-solving
Effective communication skills
Mentoring new employees
Key Requirements
High School/GED or six months equivalent experience
PC and multiple software application experience
Multichannel phone system experience
Medical terminology and insurance verification experience