Perform Technical Field Service activities including installation, commissioning, troubleshooting, repair, maintenance, escalation support, and user training
Job Summary
Perform Technical Field Service activities including installation, commissioning, troubleshooting, repair, maintenance, escalation support, and user training.
Demonstrate service skills and knowledge with high customer orientation, reporting product issues and maintaining customer relationships.
Provide timely response to requests, perform administrative paperwork, and feedback product quality and marketing information.
Matching Summary
Perform Technical Field Service activities including installation, commissioning, troubleshooting, repair, maintenance, escalation support, and user training.
Skills & Requirements
Must-have
Technical Field Service activities
Troubleshooting, repair, and maintenance
Customer Training
Microsoft operating system knowledge
Good written and spoken English
Nice-to-have
Solutions oriented
Self-motivated in learning
Good team player
Willingness to travel
Key Requirements
College or above degree in industry technology
3 years of relevant working experience
TOEIC Listening & Reading score > 550
Semi-conductor equipment work experience preferred
Mask repair machine installation and troubleshooting experience is a plus