Venue It Support Representative - Leader Bank Pavilion

Live Nation

Boston, MA, United States
Base: $17.6 - $22.00 usd hourly; bonus/equity: not...
Fully remote
Onsite it troubleshooting assistance
Venue network connectivity understanding
Pos terminal deployment and maintenance
The role involves providing onsite IT troubleshooting assistance to venue administrative, operations, and production staff

Job Summary

  • The role involves providing onsite IT troubleshooting assistance to venue administrative, operations, and production staff.
  • Employees will ensure no outstanding IT hardware or software issues exist with point of sale or access control technologies before gates open.
  • The company offers perks including free concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement.

Matching Summary

The role involves providing onsite IT troubleshooting assistance to venue administrative, operations, and production staff.

Salary

Base: $17.6 - $22.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Free concert tickets, student loan reimbursement, adoption/fertility support

Skills & Requirements

Must-have

  • onsite IT troubleshooting assistance
  • venue network connectivity understanding
  • POS terminal deployment and maintenance
  • artist internet connectivity setup
  • escalation procedures adherence

Nice-to-have

  • passionate about live music industry
  • dynamic event environment experience
  • seasonal preparation and shutdown skills
  • proactive day of show support
  • team collaboration in upbeat culture

Key Requirements

  • Ability to troubleshoot venue technology problems
  • Experience with POS terminals and access control systems
  • Knowledge of artist/tour IT riders

Work Rights

Not specified

Tailored Resume

Cover Letter