Not specified (assumed office-based due to nature of role)
Identify and assess customer needs
Coordinate with internal teams for delivery
Handle customer complaints effectively
Honsen PTE. LTD. is seeking a Senior Clients Relation Executive in Singapore to engage with customers, address their needs, resolve complaints, and ensure timely order delivery while meeting sales targets. The role emphasizes relationship building, effective communication, and collaboration with internal teams across various departments
Job Summary
You will engage customers to identify needs and provide accurate information while resolving complaints.
The role requires coordinating with Sales, Engineering, Production, Logistics, and Finance departments to ensure smooth order delivery.
Success in this position involves achieving personal and client relations team sales targets and call handling quotas.
Matching Summary
Match Score: 85
Honsen PTE. LTD. is seeking a Senior Clients Relation Executive in Singapore to engage with customers, address their needs, resolve complaints, and ensure timely order delivery while meeting sales targets. The role emphasizes relationship building, effective communication, and collaboration with internal teams across various departments.