Base: $16.07 - $21.41 hourly; bonus/equity: not sp...
Onsite
Customer-focused communication skills
Respond to inquiries via phone and email
Navigate computer systems and tools
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans
Job Summary
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans.
As a Customer Service Representative, you’ll handle a wide range of inquiries from the general public, real estate professionals, and other business partners, delivering timely and effective support across multiple channels.
First American fosters an inclusive, people-first culture and offers a comprehensive benefits package including medical, dental, vision, 401k, PTO, and an employee stock purchase plan.
Matching Summary
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans.
Salary
Base: $16.07 - $21.41 hourly; Bonus/Equity: Not specified; Benefits: medical, dental, vision, 401k, PTO, employee stock purchase plan
Skills & Requirements
Must-have
customer-focused communication skills
respond to inquiries via phone and email
navigate computer systems and tools
problem-solving and troubleshooting
manage multiple requests in fast-paced environment