Patient Representative- 24 Hours Weekly/1st Shift

Bronson Healthcare Group

Kalamazoo, MI, US
**
High school diploma or ged required
Previous customer service experience required
Basic typing at 45 wpm required
** Bronson Healthcare Group is seeking a part-time Patient Representative for a 24-hour weekly position on the first shift. The role involves patient registration, insurance verification, appointment scheduling, and ensuring exceptional customer service while navigating various patient access needs. **

Job Summary

  • Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization.
  • The role requires gathering demographic and insurance information, verifying eligibility, scheduling appointments, and collecting payments.
  • Team Bronson is driven by Positivity and seeks compassionate individuals ready to go above and beyond for patients.

Matching Summary

Match Score: 75

** Bronson Healthcare Group is seeking a part-time Patient Representative for a 24-hour weekly position on the first shift. The role involves patient registration, insurance verification, appointment scheduling, and ensuring exceptional customer service while navigating various patient access needs. **

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Previous customer service experience required
  • Basic typing at 45 WPM required
  • Knowledge of HIPAA confidentiality requirements
  • Ability to resolve patient financial issues

Nice-to-have

  • Medical Terminology knowledge preferred
  • CPT and ICD-10 coding knowledge preferred
  • Certified Healthcare Access Associate (CHAA) preferred
  • Experience with multiple computer applications
  • Analytical skills for problem solving

Key Requirements

  • High school diploma or GED
  • Previous customer service experience
  • Knowledge of revenue cycle components
  • Understanding of insurance payer regulations
  • Ability to multi-task under deadlines

Work Rights

Not specified

Tailored Resume

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