It Priority Support, Senior Associate Analyst

Continental Resources

**
Windows 10 enterprise troubleshooting
Executive vip support experience
Mobile device mdm management
** The position of Senior Associate Analyst in IT Priority Support at Continental Resources involves providing high-level technical support to executives and senior leaders, requiring strong communication skills and a high degree of technical proficiency. The role includes troubleshooting various IT issues, participating in an on-call rotation, and maintaining confidentiality in executive support activities. **

Job Summary

  • This position serves as the first point of escalation for all priority technology requests from executives and senior leaders.
  • The role requires maintaining confidentiality while proactively troubleshooting complex issues across PCs, mobile devices, and videoconferencing systems.
  • Candidates must be willing to participate in an on-call rotation to provide after-hours and weekend support for critical business needs.

Matching Summary

Match Score: 75

** The position of Senior Associate Analyst in IT Priority Support at Continental Resources involves providing high-level technical support to executives and senior leaders, requiring strong communication skills and a high degree of technical proficiency. The role includes troubleshooting various IT issues, participating in an on-call rotation, and maintaining confidentiality in executive support activities. **

Skills & Requirements

Must-have

  • Windows 10 enterprise troubleshooting
  • Executive VIP support experience
  • Mobile device MDM management
  • Videoconferencing and AV equipment support
  • On-call rotation availability

Nice-to-have

  • Strong executive presence and communication
  • Proactive problem anticipation
  • Oil and Gas software knowledge
  • Positive attitude and work ethic
  • Hardware acquisition research skills

Key Requirements

  • Minimum two years of related IT experience
  • High school diploma or GED required
  • Bachelor's degree preferred in Computer Science or MIS
  • Second level Help Desk support experience preferred
  • Acceptable pre-employment background and drug test

Work Rights

Not specified

Tailored Resume

Cover Letter