Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Not specified (assumed in-person due to nature of the job)
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative who is passionate about pets and people, capable of creating a welcoming environment for clients and their furry companions. The role involves multitasking in a fast-paced setting, providing exceptional service, and ensuring the safety and comfort of pets

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, and responding to complaints with patience.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative who is passionate about pets and people, capable of creating a welcoming environment for clients and their furry companions. The role involves multitasking in a fast-paced setting, providing exceptional service, and ensuring the safety and comfort of pets.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Answering phones with a smile
  • Multi-tasking like a pro
  • Handling cash and cards
  • Keeping the lobby clean
  • Welcoming pet parents and their furry VIPs

Nice-to-have

  • Fluent in human and hound
  • Part concierge, part chaos coordinator
  • Heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter