The Senior Event Manager provides responsible professional customer services in the Event Services Department, managing the success of meetings and conventions
Job Summary
The Senior Event Manager provides responsible professional customer services in the Event Services Department, managing the success of meetings and conventions.
This role involves independently coordinating and directing the delivery of services for large conventions, exhibitions, and consumer shows.
Key responsibilities include meeting with customers to plan events, coordinating with service contractors, and acting as the primary liaison between customers and facility departments.
Matching Summary
The Senior Event Manager provides responsible professional customer services in the Event Services Department, managing the success of meetings and conventions.
Skills & Requirements
Must-have
Customer service and hospitality
Event planning and coordination
Facility rules and regulations
Problem anticipation and resolution
Communication with operational departments
24-hour emergency accessibility
Nice-to-have
Forward-thinking and creative
High ethical standards
Professional image and attitude
Key Requirements
Bachelor's Degree in hospitality, business, facility management or related field
Minimum 3 years of experience in hospitality/customer service
Minimum 3 years of event planning, meeting planning, or production experience