Real Time Executives Inc. is seeking a Site Manager for their Makati location, focusing on technical support for airport passenger processing systems and IT infrastructure management. The ideal candidate will have extensive experience in technical support roles, particularly within airport systems, and be committed to delivering high-quality customer service
Job Summary
Provide technical support for airport passenger processing systems, computers, and associated networks, troubleshooting and repairing equipment.
Ensure the operational IT infrastructure is maintained to the highest standards, collaborating with IT colleagues and vendors to refine support strategies.
Adheres to and participates in all EH&S practices and standards across the site, including proactive reporting of observed hazards.
Matching Summary
Match Score: 85
Real Time Executives Inc. is seeking a Site Manager for their Makati location, focusing on technical support for airport passenger processing systems and IT infrastructure management. The ideal candidate will have extensive experience in technical support roles, particularly within airport systems, and be committed to delivering high-quality customer service.
Skills & Requirements
Must-have
Technical support for airport systems
Troubleshoot and repair computers
Maintain IT infrastructure reliability
24/7/365 environment support
Hands-on customer support
Resolve airline counter incidents
Manage servers and network connectivity
Adhere to security standards
Nice-to-have
Mentoring junior technicians
Proactive hazard reporting
Key Requirements
Minimum of five years of experience as a field service technician
Proven hands-on experience with various airport systems
Associate’s degree or equivalent experience
Strong experience troubleshooting software and hardware
Expertise in network connectivity and hardware
Experience working in a customer service environment