Director, Apac, Business Process Owner - Global Crm Transformation

J&J FAMILY OF COMPANIES

Tokyo, Japan
Not specified, but the role likely involves onsite collaboration due to the leadership nature and regional scope.
Apac program ownership for connext crm
Regional strategy and roadmap execution
Cross-functional delivery leadership
Johnson & Johnson is seeking a Director, APAC Business Process Owner for their Global CRM Transformation program, responsible for leading the CONNEXT initiative across the APAC region. The role focuses on strategy, execution, and governance to ensure effective CRM consolidation and transformation, with a strong emphasis on collaboration, decision-making, and measurable outcomes

Job Summary

  • The role serves as the single APAC program owner accountable end-to-end for the CONNEXT CRM consolidation across Japan, North Asia, SEAI, and ANZ.
  • This position translates global platform direction into an APAC roadmap that balances regional localization, regulatory needs, and commercial priorities.
  • The Business Process Owner drives adoption, training, change management, and sustainment strategies while managing risk, compliance, and regulatory signoffs for APAC deployments.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Director, APAC Business Process Owner for their Global CRM Transformation program, responsible for leading the CONNEXT initiative across the APAC region. The role focuses on strategy, execution, and governance to ensure effective CRM consolidation and transformation, with a strong emphasis on collaboration, decision-making, and measurable outcomes.

Skills & Requirements

Must-have

  • APAC program ownership for CONNEXT CRM
  • Regional strategy and roadmap execution
  • Cross-functional delivery leadership
  • Vendor and system integrator management
  • Budget governance and value realization

Nice-to-have

  • Coaching and developing others
  • Inclusive leadership style
  • Market savvy and sales enablement
  • Continuous improvement mindset
  • Fact-based decision making

Key Requirements

  • End-to-end program ownership experience
  • CRM transformation and consolidation expertise
  • APAC market regulatory knowledge
  • Commercial design responsibility capability
  • Stakeholder influence and governance skills

Work Rights

Not specified

Tailored Resume

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