Sr Cust Serv Rep

Mecanicien.ca

Not specified; not specified; benefits include hea...
**
5+ years of customer service experience
Strong product knowledge and negotiation skills
Ability to manage inventory and shipping logistics
** Mecanicien.ca is seeking a Senior Customer Service Representative to manage customer inquiries and orders, leveraging extensive product knowledge to enhance customer relationships and drive repeat business. The ideal candidate will have at least five years of relevant experience, strong communication skills, and the ability to handle complex customer needs while providing guidance to junior team members. **

Job Summary

  • The Senior Customer Service Representative responds to customer inquiries and places orders while ensuring expectations are accurately met.
  • This role influences gross profit by negotiating sale and purchase prices within specific parameters and adjusting non-contract pricing based on competition.
  • Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, and paid vacation.

Matching Summary

Match Score: 75

** Mecanicien.ca is seeking a Senior Customer Service Representative to manage customer inquiries and orders, leveraging extensive product knowledge to enhance customer relationships and drive repeat business. The ideal candidate will have at least five years of relevant experience, strong communication skills, and the ability to handle complex customer needs while providing guidance to junior team members. **

Salary

Not specified; Not specified; Benefits include healthcare, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • 5+ years of customer service experience
  • Strong product knowledge and negotiation skills
  • Ability to manage inventory and shipping logistics

Nice-to-have

  • Experience coaching less experienced staff
  • Ability to handle complex customer inquiries
  • Strong organizational and time management skills

Key Requirements

  • High school diploma or GED required
  • Five (5) or more years of related experience
  • No specific licenses or certifications required

Work Rights

Not specified

Tailored Resume

Cover Letter