Senior Guest Services Coordinator

Sentara Virginia Beach General Hospital

Virginia Beach, VA, US
Fully remote
Oversee daily operations
Train and evaluate team members
Handle guest inquiries and complaints
The Guest Services Specialist oversees and is accountable for the daily operations of the Guest Services Team, including staff scheduling and training

Job Summary

  • The Guest Services Specialist oversees and is accountable for the daily operations of the Guest Services Team, including staff scheduling and training.
  • Sentara Virginia Beach General Hospital is hiring a Full-time, Day Shift, Senior Guest Services Coordinator.
  • Benefits include Medical, Dental, Vision plans, Adoption/Fertility/Surrogacy Reimbursement up to $10,000, Paid Time Off, and Tuition Assistance.

Matching Summary

The Guest Services Specialist oversees and is accountable for the daily operations of the Guest Services Team, including staff scheduling and training.

Skills & Requirements

Must-have

  • Oversee daily operations
  • Train and evaluate team members
  • Handle guest inquiries and complaints
  • Develop guest service policies
  • Monitor guest service metrics

Nice-to-have

  • Collaborate with other departments
  • Maintain knowledge of services
  • Ensure health and safety compliance

Key Requirements

  • High School Grad or Equivalent
  • Driver's License - Certification - Other/National
  • 5 years of Customer Service Experience
  • Strong Administrative/Clerical Experience
  • Confident Leadership Experience

Work Rights

Not specified

Tailored Resume

Cover Letter