Reservations Manager

Montage International

Base: $75,000-$80,000; bonus/equity: not specified...
Reservations management
Customer service experience
Multi-line telephone usage
The Reservations Manager is responsible for managing the Reservations and Communications teams and supporting the Director of Revenue Management in various operational and reporting tasks

Job Summary

  • The Reservations Manager is responsible for managing the Reservations and Communications teams and supporting the Director of Revenue Management in various operational and reporting tasks.
  • Montage International fosters a culture of passion and inclusivity, welcoming applicants with disabilities and providing reasonable accommodations during the hiring process.
  • The position offers a base salary range of $75,000-$80,000 and emphasizes maximizing room revenue while maintaining strong relationships with individual, travel agent, and corporate clients.

Matching Summary

The Reservations Manager is responsible for managing the Reservations and Communications teams and supporting the Director of Revenue Management in various operational and reporting tasks.

Salary

Base: $75,000-$80,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Reservations management
  • Customer service experience
  • Multi-line telephone usage
  • Opera and NEC switchboard knowledge
  • Team leadership and scheduling
  • Report preparation and distribution

Nice-to-have

  • Advanced Microsoft Office skills
  • Problem solving and decision making
  • Experience with luxury hotel operations
  • Strong verbal and written communication
  • Ability to work under moderate physical demands

Key Requirements

  • One-year experience managing a team of five or more
  • One-year experience in front desk or reservations department
  • High school diploma or equivalent
  • Previous customer service and reservations experience
  • Proficiency with Opera and communications equipment
  • Ability to work 8+ hours at a computer
  • Must be able to lift up to 15 lbs occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter