You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product
Job Summary
You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product.
The role will involve working with stakeholders, scrum masters, other technology departments and team leaders within an Agile model to deliver project work.
We offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
Matching Summary
You will be working within our Transfer Agency Product Technology team to provide 2nd & 3rd line support on the applications and ancillary systems used to deliver the Product.
Skills & Requirements
Must-have
2nd & 3rd line support
Agile delivery model
ITIL knowledge desirable
SQL knowledge desirable
Good analytical and problem-solving skills
Nice-to-have
Financial knowledge a plus
Vendor management and communication
User training and documentation
Positive and dynamic work environment
Key Requirements
1 – 3 years’ experience in a support role
Knowledge of Purefunds, Mantra, TCube, Paxus or Efront would be advantageous