Job Summary

• The Supervisor, Contact Center takes ownership and initiative in the overall performance of a team of contact center front line associates to ensure effective ‘over the top’ excellence in serving the Christian Care Ministry membership.
• Prays with internal/external customers and actively demonstrates biblical leadership values, supervises team by demonstrating successful continuous improvement performance techniques, and monitors, reviews, and provides regular individualized feedback to staff.
• Benefits include 100% paid Medical for employees/99% for family, generous HSA contributions, employer-paid Life Insurance, 6 weeks of paid parental leave, and a 401(k) with up to 4% match.

Matching Summary

Salary

$53,000 - $72,500; Not specified; Not specified

Skills & Requirements

Key Requirements

• HS Diploma/GED required
• 3-5 years customer service experience required
• Minimum 1 year leadership experience preferred
• Bachelor's degree preferred

Work Rights