Customer Service Representative

AmeriVet

United States
Base: $18-$22ph depending on experience; bonus/equ...
**
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** AmeriVet is seeking a Customer Service Representative to enhance client experiences and facilitate communication between clients and the medical team in a veterinary setting. The ideal candidate will possess strong communication skills and a background in customer service, particularly in veterinary or healthcare environments. The position offers competitive compensation, comprehensive benefits, and opportunities for career growth. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Responsibilities include managing appointments, triaging inquiries, processing billing, and maintaining accurate patient records within the practice management system.
  • Employees receive competitive pay, performance bonuses, 401(k) matching, health benefits, and tailored development programs to foster career growth.

Matching Summary

Match Score: 75

** AmeriVet is seeking a Customer Service Representative to enhance client experiences and facilitate communication between clients and the medical team in a veterinary setting. The ideal candidate will possess strong communication skills and a background in customer service, particularly in veterinary or healthcare environments. The position offers competitive compensation, comprehensive benefits, and opportunities for career growth. **

Salary

Base: $18-$22/hr depending on experience; Bonus/Equity: Performance bonuses available; Benefits: Health, dental, vision, life insurance, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with upset clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to promote current campaigns
  • Proficiency with practice management software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Basic proficiency with technology and scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter