Customer Service Representative

BMO

Burlington, Canada
$34,750.00 - $47,250.00; not specified; health ins...
Deliver exceptional customer service
Identify customer needs
Provide financial solutions advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests, handles transactions, offers advice on digital options, and engages in needs-based conversations for everyday banking and credit card needs.
  • BMO offers a total compensation package that may include performance-based incentives, bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

$34,750.00 - $47,250.00; Not specified; Health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans

Skills & Requirements

Must-have

  • Deliver exceptional customer service
  • Identify customer needs
  • Provide financial solutions advice
  • Collaborate with branch partners
  • Handle banking transactions and inquiries
  • Promote digital and self-serve options
  • Follow risk and compliance policies

Nice-to-have

  • Creative approaches to customer experience
  • Contribute to ongoing improvement
  • Passion for helping customers
  • Resourceful self-starter
  • Courage and confidence to approach customers
  • Flexibility and creativity in problem-solving

Key Requirements

  • Post-secondary degree or certification desirable
  • High-level knowledge of offers
  • Confident use of digital tools
  • Basic knowledge of sales solutions
  • Basic verbal & written communication
  • Basic organization skills
  • Basic collaboration & team skills

Work Rights

Not specified

Tailored Resume

Cover Letter