Scheduler - Lv Tropicana Family Medicine Clinic - Full Time 10 Hour Rotating Shift (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $21.00 - $29.77 ph; bonus/equity: not specif...
Schedule patient appointments accurately
Verify patient insurance eligibility
Answer phones professionally
The Scheduler serves as the positive face of the Health Center and is the main point of contact for all patients and families

Job Summary

  • The Scheduler serves as the positive face of the Health Center and is the main point of contact for all patients and families.
  • Responsibilities include scheduling appointments, confirming patient availability, reviewing authorization for adequate coding, and maintaining worklists through the electronic medical record.
  • The position requires adherence to specific policies and procedures while providing superior customer service in accordance with the Center's mission.

Matching Summary

The Scheduler serves as the positive face of the Health Center and is the main point of contact for all patients and families.

Salary

Base: $21.00 - $29.77 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Schedule patient appointments accurately
  • Verify patient insurance eligibility
  • Answer phones professionally
  • Register new patients efficiently
  • Maintain electronic medical records

Nice-to-have

  • Excellent customer service techniques
  • Ability to handle upset patients calmly
  • Experience working with physicians
  • Strong communication skills
  • Advocacy for patient needs

Key Requirements

  • High school diploma or equivalent
  • Understanding of medical terminology
  • Fire Life Safety Training (LA City)
  • 1 year customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter