Not specified (recommend hybrid if considering healthcare sector norms)
Manage application support requests within slas
Maintain software vendor relationships
Execute application upgrades and patching
Nordic PR Partners is seeking a Workday Integration Analyst II to provide advanced support for clinical and business applications within their Managed Services division. The role demands a strong understanding of healthcare applications, excellent customer service skills, and the ability to manage vendor relationships while ensuring application functionality
Job Summary
The role provides advanced support for clinical and business applications within the Managed Services division.
Responsibilities include managing support requests, documentation lifecycles, and maintaining relationships with software vendors.
The position requires planning and executing application upgrades while ensuring compliance with security and disaster recovery requirements.
Matching Summary
Match Score: 85
Nordic PR Partners is seeking a Workday Integration Analyst II to provide advanced support for clinical and business applications within their Managed Services division. The role demands a strong understanding of healthcare applications, excellent customer service skills, and the ability to manage vendor relationships while ensuring application functionality.
Skills & Requirements
Must-have
Manage application support requests within SLAs
Maintain software vendor relationships
Execute application upgrades and patching
Develop architecture documentation and system diagrams
Nice-to-have
Lead analyst-led projects with basic PM tasks
Gain proficiency in clinical workflows
Work independently with appropriate escalation
Key Requirements
Bachelor's degree in IT or related field
8+ years industry experience if no degree
Proficiency in clinically integrated hospital workflows