Casework Technician

State of North Carolina Department of Health and Human Services

Wilmington, NC, US
Base: $39,244 - $68,679; recruitment range: $39,24...
Hybrid
Interviewing consumers to gather diagnostic reports
Documenting casework and service provisions
Inputting casework data into applications
This position provides technical support to assist persons with disabilities in achieving employment goals through the Division of Employment and Independence for People with Disabilities

Job Summary

  • This position provides technical support to assist persons with disabilities in achieving employment goals through the Division of Employment and Independence for People with Disabilities.
  • The role involves interviewing consumers, gathering diagnostic reports, and developing individualized plans for employment alongside counselors.
  • Employees are eligible for a hybrid-teleworking schedule and comprehensive benefits including health insurance, retirement plans, and paid leave.

Matching Summary

This position provides technical support to assist persons with disabilities in achieving employment goals through the Division of Employment and Independence for People with Disabilities.

Salary

Base: $39,244 - $68,679; Recruitment Range: $39,244 - $49,000; Benefits: Health insurance, retirement plans, NCFlex program, paid vacation and sick leave

Skills & Requirements

Must-have

  • Interviewing consumers to gather diagnostic reports
  • Documenting casework and service provisions
  • Inputting casework data into applications
  • Preparing authorizations and processing billing

Nice-to-have

  • Experience working with people with disabilities
  • Experience with underserved or marginalized populations
  • Demonstrated routine office support functions
  • Public knowledge and team collaboration experience

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Completion of state application process
  • Criminal background check for positions of trust

Work Rights

Not specified

Tailored Resume

Cover Letter