Customer Success & Projets Operationnels - Stage

Wonderbox

Paris, France
Not specified; benefits: -30% discount on gift box...
Customer complaint management
Functional testing of it features
Performance dashboard creation
The role involves managing customer complaints, identifying recurring issues, and proposing sustainable solutions to improve satisfaction

Job Summary

  • The role involves managing customer complaints, identifying recurring issues, and proposing sustainable solutions to improve satisfaction.
  • Candidates will be responsible for creating performance dashboards, analyzing customer satisfaction metrics, and executing functional testing for IT projects.
  • The position offers a dynamic environment with flexible remote work options, employee discounts on gift boxes, and access to wellness activities like pilates and running.

Matching Summary

The role involves managing customer complaints, identifying recurring issues, and proposing sustainable solutions to improve satisfaction.

Salary

Not specified; Benefits: -30% discount on gift boxes; Meal tickets included

Skills & Requirements

Must-have

  • Customer complaint management
  • Functional testing of IT features
  • Performance dashboard creation
  • Office suite mastery

Nice-to-have

  • Proactive problem solving
  • Continuous improvement mindset
  • International team collaboration

Key Requirements

  • BAC+4/5 degree from engineering or business school
  • Internship availability starting July 2026
  • Duration of 6 months required

Work Rights

Not specified

Tailored Resume

Cover Letter