Learning & Development Manager

Four Seasons Hotels & Resorts

Silicon Valley, California, US
Base: $105k - $115k; bonus/equity: not specified; ...
Fully remote
Service improvement programs
Continuous learning culture
Onboarding and core programs
The Learning & Development Manager delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success

Job Summary

  • The Learning & Development Manager delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success.
  • This role is responsible for managing and facilitating onboarding, core training programs, and ensuring compliance across three properties.
  • Four Seasons offers fully paid medical, dental, and vision insurance, 401k matching, and complimentary stays worldwide.

Matching Summary

The Learning & Development Manager delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success.

Salary

Base: $105K - $115K; Bonus/Equity: Not specified; Benefits: Fully paid medical, dental, and vision insurance, 401k participation with company matching, Holiday, vacation, and sick pay, Complimentary stays, Free employee meals, Complimentary dry cleaning, Free employee parking (Silicon Valley location only)

Skills & Requirements

Must-have

  • Service improvement programs
  • Continuous learning culture
  • Onboarding and core programs
  • Certified Departmental Trainer program
  • Standards training program
  • Compliance and safety training

Nice-to-have

  • Luxury hospitality experience
  • Diverse cultural environments
  • Inventive approach to hospitality

Key Requirements

  • University degree or equivalent experience
  • Minimum 3 years managerial experience
  • Legal work authorization in United States
  • Ability to commute to San Francisco properties weekly

Work Rights

Must have legal work authorization

Tailored Resume

Cover Letter