Job Summary

• Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
• Collection staff primarily initiate contact with guarantors seeking to resolve outstanding self-pay account balances through phone, written correspondence, and/or email.
• The primary goal of Patient Billing Solutions is to resolve guarantor concerns, focusing on providing excellent customer service that enhances the guarantor’s overall experience with MGB.

Matching Summary

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Key Requirements

• High School diploma or GED
• 1-3 years relevant experience
• Associates Degree preferred
• Effective communication skills
• Organizational skills
• Problem-solving skills

Work Rights