Implementation Specialist

KARBON KARBON

Canberra, ACT, Australia
On-site
2-4+ years b2b saas implementation experience
End-to-end technical implementation skills
Managing multiple customer projects simultaneously
Karbon is the global leader in AI-powered practice management software helping tens of thousands of accounting professionals work more efficiently

Job Summary

  • Karbon is the global leader in AI-powered practice management software helping tens of thousands of accounting professionals work more efficiently.
  • As an Implementation Specialist, you will own the customer implementation journey from kickoff to data migration and training for small to mid-sized firms.
  • The role offers a people-first culture with 4 weeks annual leave plus 5 extra 'Karbon Days' off and flexible working environments.

Matching Summary

Karbon is the global leader in AI-powered practice management software helping tens of thousands of accounting professionals work more efficiently.

Skills & Requirements

Must-have

  • 2-4+ years B2B SaaS implementation experience
  • End-to-end technical implementation skills
  • Managing multiple customer projects simultaneously
  • Facilitating meetings and training sessions
  • Translating technical concepts into actionable guidance
  • Strong attention to detail and accuracy

Nice-to-have

  • Experience in the accounting or tax industry
  • Previous workflow or project management software experience
  • Knowledge of change management frameworks
  • Startup or high-growth SaaS environment background
  • Deep knowledge and hands-on experience using Karbon
  • Consultative and curious mindset

Key Requirements

  • 2-4+ years of experience in B2B SaaS Implementations
  • Experience with end-to-end technical implementations
  • Strong communication and presentation skills

Work Rights

Not specified

Tailored Resume

Cover Letter