Product Support Specialist

Raymarine / Teledyne Technologies Incorporated

United Kingdom
Not specified; not specified; comprehensive benefi...
Fully remote
Valid passport required
Full driving license required
Electrical/electronic repair experience
This role involves bridging the gap between groundbreaking Raymarine products and customers worldwide by providing exceptional technical support

Job Summary

  • This role involves bridging the gap between groundbreaking Raymarine products and customers worldwide by providing exceptional technical support.
  • The position requires conducting in-field service visits, performing full technical triage, and attending global industry events like Boat Shows.
  • Candidates will work closely with engineering and sales teams to ensure clear communication while mentoring colleagues and delivering technical training.

Matching Summary

This role involves bridging the gap between groundbreaking Raymarine products and customers worldwide by providing exceptional technical support.

Salary

Not specified; Not specified; Comprehensive benefits including healthcare and pension schemes

Skills & Requirements

Must-have

  • Valid passport required
  • Full driving license required
  • Electrical/electronic repair experience
  • DC power systems understanding
  • Ethernet networking knowledge
  • Logical fault-finding ability
  • Microsoft 365 proficiency

Nice-to-have

  • Practical sailing or boating experience
  • Hands-on marine vessel work
  • Experience delivering technical training
  • Strong problem-solving skills
  • Self-motivated team player
  • Adaptable to changing priorities

Key Requirements

  • Valid passport
  • Full driving license
  • Eligibility for US export control license (ITAR/EAR)
  • English verbal and written communication
  • Remote customer support tools experience

Work Rights

Must be eligible for US export control license from State or Commerce Dept

Tailored Resume

Cover Letter