Customer Journey Expert (digital Sales)

ING

Milan, Italy
Competitive base salaries; performance based bonus...
Hybrid
Master's degree required
4-7 years experience in digital sales or cro
Strong analytical skills for funnel optimization
The role combines a strong customer mindset with analytical rigor to translate insights into tangible improvements across digital journeys

Job Summary

  • The role combines a strong customer mindset with analytical rigor to translate insights into tangible improvements across digital journeys.
  • Candidates will collaborate with Digital Sales, Product, Data, and UX teams to optimize funnels and drive measurable growth.
  • ING offers a fully flexible smart working model, competitive salaries, performance bonuses, and a commitment to diversity and sustainability.

Matching Summary

The role combines a strong customer mindset with analytical rigor to translate insights into tangible improvements across digital journeys.

Salary

Competitive base salaries; Performance based bonuses; Not specified

Skills & Requirements

Must-have

  • Master's degree required
  • 4-7 years experience in digital sales or CRO
  • Strong analytical skills for funnel optimization
  • Experience with A/B testing and experimentation
  • Fluent English communication skills

Nice-to-have

  • Experience in financial services or regulated industries
  • Customer-first mindset with commercial awareness
  • Ability to work in dynamic fast-moving environments
  • Curious and eager to learn attitude

Key Requirements

  • Master's degree
  • 4-7 years of relevant experience
  • Fluent English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter