Analista De Suporte Pleno

Jabil

Fully remote
Windows operating systems knowledge
Microsoft office 365 suite experience
Hardware troubleshooting skills
Jabil is seeking a Pleno Support Analyst to provide technical support for internal users, ensuring efficient operation of IT systems. The role involves troubleshooting, system maintenance, and user assistance in a fully remote capacity

Job Summary

  • The role provides first and second-level technical support for hardware, software, and network issues both remotely and on-site.
  • Jabil combines global reach with local expertise to deliver scalable solutions while fostering vibrant communities.
  • The position requires documenting technical solutions and collaborating with other IT teams to ensure integrated support.

Matching Summary

Match Score: 85

Jabil is seeking a Pleno Support Analyst to provide technical support for internal users, ensuring efficient operation of IT systems. The role involves troubleshooting, system maintenance, and user assistance in a fully remote capacity.

Skills & Requirements

Must-have

  • Windows operating systems knowledge
  • Microsoft Office 365 suite experience
  • Hardware troubleshooting skills
  • Networking concepts understanding
  • System maintenance and backups

Nice-to-have

  • Intermediate English proficiency
  • Customer-focused communication style
  • Ability to work independently
  • Participation in IT projects
  • Strong analytical problem-solving

Key Requirements

  • Bachelor's degree in IT or Computer Science
  • 2-3 years of technical support experience
  • Fluency in Portuguese required

Work Rights

Not specified

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