Web Support Analyst

Concept Plus

Remote
Remote
Web site maintenance and content management
Experience with ms365 tools
Knowledge of html, css, javascript
Concept Plus is a growing consulting firm and Oracle Gold Partner recognized as one of the "25 Most Powerful Oracle Solution Providers" in the area

Job Summary

  • Concept Plus is a growing consulting firm and Oracle Gold Partner recognized as one of the "25 Most Powerful Oracle Solution Providers" in the area.
  • The role involves supporting customers through multiple communication channels, maintaining web content, conducting testing, and providing user training.
  • The company offers competitive pay, comprehensive health, dental and vision insurance, paid life insurance, paid time off, holidays, bonuses, tuition reimbursement, unlimited training, and a collaborative, flexible, innovative environment.

Matching Summary

Concept Plus is a growing consulting firm and Oracle Gold Partner recognized as one of the "25 Most Powerful Oracle Solution Providers" in the area.

Skills & Requirements

Must-have

  • web site maintenance and content management
  • experience with MS365 tools
  • knowledge of HTML, CSS, JavaScript
  • experience with Drupal CMS
  • knowledge of Section 508 compliance
  • familiarity with service management tools

Nice-to-have

  • user acceptance testing
  • usability checks and functional validation
  • training and guidance on content collaboration
  • monitoring and updating broken links
  • maintaining knowledge base articles and SOPs

Key Requirements

  • 3+ years web site maintenance experience
  • knowledge of US Web Design Standards
  • experience with Section 508 compliance
  • experience with Drupal CMS
  • experience with service management tools such as ServiceNow

Work Rights

Not specified

Tailored Resume

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