Manager, Customer Service

FCC

Saskatoon, Canada
Base: $92,310 - $124,890; bonus/equity: performanc...
Hybrid
Customer service team leadership
Agricultural financial services experience
Performance management and coaching
At FCC, we’re proud to be 100% invested in Canadian agriculture and food, providing financing and resources to over 103,000 customers nationwide

Job Summary

  • At FCC, we’re proud to be 100% invested in Canadian agriculture and food, providing financing and resources to over 103,000 customers nationwide.
  • As Manager, Customer Service, you’ll lead a dynamic team across central Saskatchewan to deliver exceptional customer service in Ag Production financing while shaping strategy and supporting district business goals.
  • FCC offers competitive total rewards packages, purpose-driven work, growth opportunities, and a commitment to an inclusive, equitable, and accessible workplace.

Matching Summary

At FCC, we’re proud to be 100% invested in Canadian agriculture and food, providing financing and resources to over 103,000 customers nationwide.

Salary

Base: $92,310 - $124,890; Bonus/Equity: Performance based incentive eligible; Benefits: Flexible group benefit and savings plans, wellness programs

Skills & Requirements

Must-have

  • Customer service team leadership
  • Agricultural financial services experience
  • Performance management and coaching
  • Workflow optimization and process improvement
  • District budget and operations management

Nice-to-have

  • Bilingualism in English and French
  • Change management experience
  • Hybrid work options
  • Inclusive and diverse workplace culture

Key Requirements

  • Bachelor’s degree in administration or business
  • Minimum four years related experience
  • Leadership experience including coaching and mentoring
  • Experience in agricultural or commercial financial services
  • Valid driver’s license and ability to travel within province

Work Rights

Not specified

Tailored Resume

Cover Letter