Digital Journey Optimisation Manager

x15ventures

Not specified (assumed hybrid based on the role's collaborative nature)
Digital customer experience optimisation
A/b experimentation
Adobe target
The Digital Journey Optimisation Manager at x15ventures is a permanent, full-time position focused on enhancing digital customer experiences and driving growth through CommBank's channels. The role involves working collaboratively within a cross-functional team to optimize digital products and initiatives, ensuring meaningful customer engagement

Job Summary

  • This is a newly created role within x15’s Growth team, designed to accelerate how our ventures scale through the bank’s internal and external channels.
  • As a Digital Journey Optimisation Manager, you’ll play a key role connecting CommBank customers with differentiated digital products and services, while enabling our ventures to benefit from fast-tracked, cost-effective growth through CommBank channels.
  • Enjoy a flexible and dynamic startup environment and access to the best in class benefits that CommBank offers.

Matching Summary

Match Score: 85

The Digital Journey Optimisation Manager at x15ventures is a permanent, full-time position focused on enhancing digital customer experiences and driving growth through CommBank's channels. The role involves working collaboratively within a cross-functional team to optimize digital products and initiatives, ensuring meaningful customer engagement.

Skills & Requirements

Must-have

  • Digital customer experience optimisation
  • A/B experimentation
  • Adobe Target
  • Adobe Experience Platform
  • Adobe Analytics
  • Customer acquisition and retention

Nice-to-have

  • Startup environment
  • Community of galvanisers, thinkers, and doers
  • Grit and grace
  • Care, courage, and commitment

Key Requirements

  • Proven channel and stakeholder management experience
  • Strong analytical and financial acumen
  • Ability to identify new business opportunities
  • Hands-on experience with conversion optimisation platforms

Work Rights

Not specified

Tailored Resume

Cover Letter